Terms and Conditions

Thank you so much for supporting a local business. We kindly ask that you read the below Terms and Conditions before making an appointment with Parlour Dala.

We understand that ‘life’ happens and things change; so we have come up with a fair reschedule, cancellation and credit note policy.

Booking, Cancellation & Credit Policy

All booking fees are strictly non-refundable. By booking with Parlour Dala, you acknowledge and agree to this policy.

We understand that life happens and plans can change. If you need to reschedule or cancel, please provide at least 48 hours’ notice so we can offer the appointment to another client. If appropriate notice is given, your booking fee will be held as a credit note. 

If less than 48 hours’ notice is given, or you miss your appointment, the booking fee will be forfeited and a new booking must be made.

As a small business offering 1:1 appointments, your attendance and timely communication mean everything to us. Thank you for understanding and respecting our time.

All appointments receive 2–3 reminders via email and/or text message, depending on your communication and marketing settings. It is your responsibility to check your messages, emails, and any appointment updates.

​Thank you for understanding.